Public Services 2017-12-16T13:48:45-08:00

Public Services

Public Services are services provided by a government to people living within its jurisdiction. This often includes services such as education (public school or colleges), emergency services (fire, law enforcement), postal service, public library, public transit, urban planning, water supply network, etc. Every community has public services available to all community members. Knowing about the services will help you use available resources and adjust to life in the United States. Here are few of the most important public services:



The police enforces the law and ensures public safety. Law enforcement agencies in California include local (city), county, and statewide agencies. For example, in Los Angeles County you could encounter the following agencies; Los Angeles Police Department (City), Los Angeles County Sheriff (County), and California Highway Patrol (State). Los Angeles County has 88 cities (local municipalities), 45 of these cities have their own police department.

Examples of duties which may be performed by a police officer include patrolling a specified district on foot, motorcycle, patrol vehicle. Gives information to pedestrians and motorists; Checks for any law violations; Writes citations; directs traffic and escorts convoys; Responds to radio calls and investigates complaints, disturbances, and collisions; Administers first aid in emergencies; Watches for suspicious cars, curfew and wanted persons; Make arrests for violations of laws and ordinances; Serves warrants and subpoenas; Transports prisoners and assists in booking and jailing prisoners; Investigates conditions hazardous to life or property; Conducts initial investigations of crime and crime scenes; etc.

You may see police officers in patrol in your community. Always show respect and follow directions by police officers, but do not be afraid of them. If a police officer stops your car, remain in your car and follow direction. Don’t leave your car unless instructed by the police officer. If while walking a police officer approaches you and asks you to stop, please stop and remain calm. Do not offer money to a police officer; doing so is illegal and can result in penalties. If you cannot understand or have difficulty communicating with a police officer, use an interpreter to or contact a resettlement agency. To a minimum you must use body language to indicate that you don’t understand what the police officer is talking about. Call a friend or a relative and have him or her talk over the phone with the police officer to help with interpretation if the need arise.


Emergency services

All communities have fire departments and emergency medical services or access to these services. In an emergency, call 911 to talk to a live operator. Be prepared to tell the operator the nature of the emergency, location, and other relevant information. The 911 operator will follow protocols and send any or all of the following: police officers, firemen, or ambulance services based on medical emergency. If you cannot explain the problem in English, just say “Help” or “Emergency” and do not hang up the phone. The phone line will help the 911 operators or others know where you are.


Garden Grove Police
Garden Grove
(714) 741-5000

Anaheim Police
(714) 765-1900

Irvine Police

Buena Park Police
Buena Park
(714) 562-3902

Pay a ticket – LA county
online services

Los Angeles County Emergency Services
313 N. Figueroa Street, Los Angeles

Los Angeles County Sheriff’s Department
211 West Temple Street
Los Angeles, CA 90012

Los Angeles Police Department

Riverside Police Department

San Bernardino Police Department
710 N D St, San Bernardino, CA 92401

Fontana Police Departmentا
17005 Upland Ave, Fontana, CA 92335
(909) 350-7740

Ontario Police Department
2500 S. Archibald Avenue, Ontario, CA 91761
(909) 395-2001

Corona Police Department
730 Public Safety Way, Corona, CA 92880
(951) 736-2330